Cancellations and Refund Policy
Effective Date: 01/01/2025
We understand that travel plans can change. At The Salbari Resort and Restaurant, we aim to offer flexible cancellation and refund options while also protecting the interests of our team and business operations.
1. Cancellation Timeline & Charges
- Free Cancellation if cancelled 7 days or more before the check-in date.
- 50% of booking amount will be charged if cancelled 3 to 6 days before check-in.
- 100% of booking amount will be charged (no refund) if cancelled within 48 hours of check-in or in case of no-show.
2. Refund Process
- Refunds, if applicable, will be processed within 7-10 working days to the original mode of payment.
- For bookings made via third-party platforms (e.g., travel websites), refund policies may differ as per their terms.
3. Modification of Booking
- Booking dates can be modified once at least 3 days prior to the scheduled arrival date, subject to room availability.
- Rate differences (if any) will be applicable during modification.
4. Force Majeure Cancellations
- In case of natural disasters, government restrictions, or other unforeseeable emergencies, cancellation charges may be waived at management’s discretion.
5. Group Bookings
- For bookings of 3 rooms or more, separate cancellation terms may apply. Please contact us directly for details.
Contact for Cancellations & Refunds
To cancel or modify your booking, please contact:
The Salbari Resort and Restaurant
Belpahari, West Bengal
Phone: 9883356418
Email: salbariwebsite@gmail.com